Caring about the customer is a superpower and can help you beat competitors. It is important to go the extra mile and solve their problems.

If you can blow people away by how much you go the extra mile to care and solve their problems and not emulate the big company stuff, you're giving away your power if you don't do that.

Caring about your customer is a superpower.

I think what's funny, and you made this point, right, is that it's really, really hard to beat a competitor who cares about the customer more than you do.

The customer knows in their bones that you don't give a shit.


Speaker 0: If you can blow people away by how much you go the extra mile to care and solve their problems and not emulate the big company stuff, you're giving away your power if you don't do that. You've got to use that move. Got to do that. Caring about your customer is a superpower. I think what's funny, and you made this point, right, is that it's really, really hard to beat a competitor who cares about the customer more than you do.

Yes, it's really hard. The customer knows in their bones that you don't give a shit.

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Care about your customers. It’s your startup’s superpower.