Built for Modern Support Teams
Elevate your customer service with tools designed to capture, analyze, and act on every conversation
Never Miss Customer Feedback
Automatically transcribe support calls with 99%+ accuracy to capture every detail of customer concerns
Improve Response Quality
Generate call summaries and identify recurring issues to enhance your support documentation
Track Customer Sentiment
Analyze tone and sentiment across calls to identify at-risk accounts and satisfaction trends
Coach Your Team Better
Review transcripts to identify training opportunities and share best practices across the team
Integrate with Your Stack
Export transcripts to your CRM, helpdesk, or quality assurance tools with seamless integrations
Powerful Features for Support Excellence
Everything you need to turn customer conversations into competitive advantage:
Speaker detection
Automatically identify different speakers in your recordings and label them with their names.
Export in multiple formats
Export your transcripts in multiple formats including TXT, DOCX, PDF, SRT, and VTT with customizable formatting options.
Summaries and Chatbot
Generate summaries & other insights from your transcript, reusable custom prompts and chatbot for your content.
Integrations
Connect with your favorite tools and platforms to streamline your transcription workflow.
Free
Get started with basic transcription
Unlimited
Unlimited usage for individuals
abgerechnet $120 jährlichSPARE 50%
Team
Collaboration features for teams
abgerechnet $240 jährlichSPARE 50%