Terms of Service

Welcome to Transcript LOL

Welcome to Transcript LOL! These Terms of Use govern your use of the website and services offered by Transcript LOL ("Transcript LOL," "we," "us," or "our") through our website located at transcript.lol (the "Website") or accessing our services directly using our backend API (the "API"). By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Description of Service

Transcript LOL is a service that provides users with the ability to convert audio or video content into text transcripts using advanced AI technology. Users can upload audio files or use a publicly accessible url to generate transcripts, which can be used for various purposes such as content creation, subtitles, and record-keeping. Access to our services may require the creation of an account. We also offer additional AI services such as speaker diarization, topics extraction, summarisation, etc.

User Account

To utilize our services, users must register for an account. Users are responsible for maintaining the confidentiality of their account credentials and are liable for all activities that occur under their account. Users agree to promptly notify Transcript LOL of any unauthorized use of their account or any other breach of security. Transcript LOL will not be liable for any loss or damage from unauthorized account access.

Transcript LOL reserves the right to suspend or terminate a user's account if we determine that the user has violated these Terms or any applicable laws or regulations. We may also modify or discontinue our services at any time without prior notice.

Upon termination, all data associated with the user's account may be deleted, and Transcript LOL is under no obligation to compensate users in the event of such termination.

Subscription and Payment

Certain features of Transcript LOL may require a subscription. Subscriptions renew automatically, and the user's payment method will be charged at the beginning of each billing cycle unless the subscription is canceled. Users authorize Transcript LOL to charge their payment method on a recurring basis. Users are responsible for all charges incurred under their account.

Subscriptions can be canceled at any time, with the cancellation taking effect immediately, resulting in a downgrade to any available free service tier. No refunds or credits for partial subscription periods will be provided.

Transcript LOL reserves the right to modify, terminate, or amend subscription plans and pricing at any time. Users will be notified in advance of any changes affecting their subscription or pricing.

Upgrading and Downgrading Plans

Users may upgrade their subscription at any time. Upgrades take effect immediately, and the user's payment method will be charged accordingly. Downgrading a plan can also be done at any time, with no refunds or credits for the remaining portion of the current billing period.

Promotions and Discounts

Transcript LOL may offer promotions and discounts subject to availability and additional terms.

Free Plan

A free plan with limited service access may be offered and is still governed by these Terms.

Communications

By using our services, users consent to receive electronic communications from Transcript LOL. Users can opt-out of certain communications as per our Privacy Policy.

User Content

Users may provide feedback or suggestions to Transcript LOL. By submitting such feedback, users agree that we may use it without obligation to compensate them.

User Accounts and Responsibilities

Users are responsible for the information provided during registration and for protecting their login credentials. Users must keep their contact information up to date and notify Transcript LOL of any unauthorized use of their credentials.

Changes to Terms

Transcript LOL reserves the right to modify these Terms at any time. The latest version of these Terms will be available on the Website. Continued use of the Website after changes to the Terms constitutes acceptance of the new Terms.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Transcript LOL regarding the use of the Website and services.

Contact Us

For questions or concerns about the Website or our services, please contact us at hello@transcript.lol.